feat: add caller connection and answer rate analytics

2026-08-31 17:21:20 +08:00
parent 8627228bbc
commit 5284d41f9a
29 changed files with 1284 additions and 0 deletions
@@ -0,0 +1,43 @@
+CREATE TABLE caller_analysis_calls (
+ id CHAR(64) NOT NULL PRIMARY KEY, payload JSON NULL, updated_at DATETIME(3) NOT NULL
+);
+CREATE TABLE caller_analysis_events (
+ id CHAR(64) NOT NULL PRIMARY KEY, call_key CHAR(64) NOT NULL, occurred_at DATETIME(3) NOT NULL,
+ payload JSON NOT NULL, created_at DATETIME(3) NOT NULL,
+ INDEX caller_events_call (call_key, occurred_at), INDEX caller_events_retention (created_at)
+);
+CREATE TABLE caller_analysis_states (
+ id CHAR(64) NOT NULL PRIMARY KEY, call_key CHAR(64) NOT NULL, view VARCHAR(16) NOT NULL,
+ started_at DATETIME(3) NOT NULL, customer_id VARCHAR(32) NOT NULL, customer_gateway_id VARCHAR(32) NOT NULL,
+ vendor_id VARCHAR(32) NOT NULL, vendor_gateway_id VARCHAR(32) NOT NULL, caller VARCHAR(64) NOT NULL,
+ callee VARCHAR(64) NOT NULL, city VARCHAR(12) NOT NULL, carrier VARCHAR(20) NOT NULL,
+ counts JSON NOT NULL, payload JSON NOT NULL, updated_at DATETIME(3) NOT NULL,
+ INDEX caller_states_window (view, started_at), INDEX caller_states_customer (customer_id, view, started_at),
+ INDEX caller_states_number (view, caller, started_at), INDEX caller_states_call (call_key)
+);
+CREATE TABLE caller_analysis_minute_buckets (
+ id CHAR(64) NOT NULL PRIMARY KEY, started_at DATETIME(3) NOT NULL, view VARCHAR(16) NOT NULL,
+ customer_id VARCHAR(32) NOT NULL, customer_gateway_id VARCHAR(32) NOT NULL,
+ vendor_id VARCHAR(32) NOT NULL, vendor_gateway_id VARCHAR(32) NOT NULL, caller VARCHAR(64) NOT NULL,
+ city VARCHAR(12) NOT NULL, carrier VARCHAR(20) NOT NULL, counts JSON NOT NULL,
+ INDEX caller_buckets_window (view, started_at), INDEX caller_buckets_customer (customer_id, view, started_at),
+ INDEX caller_buckets_number (view, caller, started_at)
+);
+CREATE TABLE caller_analysis_access (
+ user_id VARCHAR(32) NOT NULL, customer_id VARCHAR(32) NOT NULL, PRIMARY KEY(user_id, customer_id)
+);
+CREATE TABLE caller_analysis_health (
+ id VARCHAR(64) NOT NULL PRIMARY KEY, payload JSON NOT NULL, updated_at DATETIME(3) NOT NULL
+);
+CREATE TABLE caller_analysis_alerts (
+ id CHAR(64) NOT NULL PRIMARY KEY, customer_id VARCHAR(32) NOT NULL, view VARCHAR(16) NOT NULL,
+ caller VARCHAR(64) NOT NULL, status VARCHAR(20) NOT NULL, payload JSON NOT NULL,
+ updated_at DATETIME(3) NOT NULL, INDEX caller_alerts_customer (customer_id, status, updated_at)
+);
+INSERT INTO permissions (id, module, action, description, created_at, updated_at)
+VALUES ('caller_analytics.view', 'caller_analytics', 'view', '查看授权客户的主叫分析', NOW(3), NOW(3)),
+ ('caller_analytics.view_all', 'caller_analytics', 'view_all', '查看全部客户的主叫分析', NOW(3), NOW(3));
+INSERT INTO role_permissions (role_id, permission_id, created_at)
+SELECT id, 'caller_analytics.view', NOW(3) FROM roles WHERE id='ROLE_SUPER_ADMIN';
+INSERT INTO role_permissions (role_id, permission_id, created_at)
+SELECT id, 'caller_analytics.view_all', NOW(3) FROM roles WHERE id='ROLE_SUPER_ADMIN';
@@ -960,6 +960,91 @@ model OutboxEvent {
  @@map("outbox_events")
 }

+model CallerAnalysisCall {
+  id        String   @id @db.Char(64)
+  payload   Json?
+  updatedAt DateTime @map("updated_at") @db.DateTime(3)
+  @@map("caller_analysis_calls")
+}
+
+model CallerAnalysisEvent {
+  id         String   @id @db.Char(64)
+  callKey    String   @map("call_key") @db.Char(64)
+  occurredAt DateTime @map("occurred_at") @db.DateTime(3)
+  payload    Json
+  createdAt  DateTime @map("created_at") @db.DateTime(3)
+  @@index([callKey, occurredAt], map: "caller_events_call")
+  @@index([createdAt], map: "caller_events_retention")
+  @@map("caller_analysis_events")
+}
+
+model CallerAnalysisState {
+  id                String   @id @db.Char(64)
+  callKey           String   @map("call_key") @db.Char(64)
+  view              String   @db.VarChar(16)
+  startedAt         DateTime @map("started_at") @db.DateTime(3)
+  customerId        String   @map("customer_id") @db.VarChar(32)
+  customerGatewayId String   @map("customer_gateway_id") @db.VarChar(32)
+  vendorId          String   @map("vendor_id") @db.VarChar(32)
+  vendorGatewayId   String   @map("vendor_gateway_id") @db.VarChar(32)
+  caller            String   @db.VarChar(64)
+  callee            String   @db.VarChar(64)
+  city              String   @db.VarChar(12)
+  carrier           String   @db.VarChar(20)
+  counts            Json
+  payload           Json
+  updatedAt         DateTime @map("updated_at") @db.DateTime(3)
+  @@index([view, startedAt], map: "caller_states_window")
+  @@index([customerId, view, startedAt], map: "caller_states_customer")
+  @@index([view, caller, startedAt], map: "caller_states_number")
+  @@index([callKey], map: "caller_states_call")
+  @@map("caller_analysis_states")
+}
+
+model CallerAnalysisMinuteBucket {
+  id                String   @id @db.Char(64)
+  startedAt         DateTime @map("started_at") @db.DateTime(3)
+  view              String   @db.VarChar(16)
+  customerId        String   @map("customer_id") @db.VarChar(32)
+  customerGatewayId String   @map("customer_gateway_id") @db.VarChar(32)
+  vendorId          String   @map("vendor_id") @db.VarChar(32)
+  vendorGatewayId   String   @map("vendor_gateway_id") @db.VarChar(32)
+  caller            String   @db.VarChar(64)
+  city              String   @db.VarChar(12)
+  carrier           String   @db.VarChar(20)
+  counts            Json
+  @@index([view, startedAt], map: "caller_buckets_window")
+  @@index([customerId, view, startedAt], map: "caller_buckets_customer")
+  @@index([view, caller, startedAt], map: "caller_buckets_number")
+  @@map("caller_analysis_minute_buckets")
+}
+
+model CallerAnalysisAccess {
+  userId     String @map("user_id") @db.VarChar(32)
+  customerId String @map("customer_id") @db.VarChar(32)
+  @@id([userId, customerId])
+  @@map("caller_analysis_access")
+}
+
+model CallerAnalysisHealth {
+  id        String   @id @db.VarChar(64)
+  payload   Json
+  updatedAt DateTime @map("updated_at") @db.DateTime(3)
+  @@map("caller_analysis_health")
+}
+
+model CallerAnalysisAlert {
+  id         String   @id @db.Char(64)
+  customerId String   @map("customer_id") @db.VarChar(32)
+  view       String   @db.VarChar(16)
+  caller     String   @db.VarChar(64)
+  status     String   @db.VarChar(20)
+  payload    Json
+  updatedAt  DateTime @map("updated_at") @db.DateTime(3)
+  @@index([customerId, status, updatedAt], map: "caller_alerts_customer")
+  @@map("caller_analysis_alerts")
+}
+
 model IdempotencyKey {
  id             String            @id @db.VarChar(40)
  key            String            @unique @db.VarChar(128)
@@ -3,6 +3,8 @@ import { PrismaClient } from '@prisma/client';
 const prisma = new PrismaClient();

 const permissions = [
+  ['caller_analytics.view', 'caller_analytics', 'view', '查看授权客户的主叫分析'],
+  ['caller_analytics.view_all', 'caller_analytics', 'view_all', '查看全部客户的主叫分析'],
  ['dashboard.view', 'dashboard', 'view', '查看 Dashboard 指标'],
  ['active_calls.view', 'active_calls', 'view', '查看当前通话'],
  ['active_calls.manage', 'active_calls', 'manage', '强制挂断当前通话'],