{ "date": "2026-08-31T09:54:19.504Z", "from": "2026-08-31T09:54:12.271Z", "api": { "status": 200, "body": { "metricVersion": "caller-analytics-v1.1", "view": "landing", "from": "2026-08-31T09:54:12.271Z", "to": "2026-08-31T09:54:19.395Z", "asOf": "2026-08-31T09:54:19.399Z", "qualityStatus": "LIVE", "dataThrough": "2026-08-31T09:54:17.859Z", "lagMs": null, "durationPrecision": "milliseconds", "health": { "gap": false, "lagMs": null, "reason": "", "degraded": false, "updatedAt": "2026-08-31T09:54:18.752Z", "dataThrough": "2026-08-31T09:54:17.859Z", "spoolOffset": 40402, "captureSince": "2026-08-31T09:24:19Z", "coverageStatus": "OBSERVATIONS_ONLY" }, "summary": { "totalCalls": 6, "connectedCalls": 4, "answeredCalls": 2, "failedCalls": 2, "pendingCalls": 0, "unknownCalls": 0, "activeCalls": 0, "talkMs": 1801, "notConnectedCalls": 2, "connectionRate": 66.6667, "overallAnswerRate": 33.3333, "connectedAnswerRate": 50 }, "summaryScope": "时间及业务筛选;样本/比例/异常筛选仅影响号码列表", "numbers": [ { "customerId": "cra_20260831", "caller": "99100001", "totalCalls": 6, "connectedCalls": 4, "answeredCalls": 2, "failedCalls": 2, "pendingCalls": 0, "unknownCalls": 0, "activeCalls": 0, "talkMs": 1801, "notConnectedCalls": 2, "connectionRate": 66.6667, "overallAnswerRate": 33.3333, "connectedAnswerRate": 50, "alert": null } ], "total": 1, "skip": 0, "take": 25, "trends": [ { "time": 1788170040000, "totalCalls": 6, "connectedCalls": 4, "answeredCalls": 2, "failedCalls": 2, "pendingCalls": 0, "unknownCalls": 0, "activeCalls": 0, "talkMs": 1801, "caller": "", "customerId": "", "notConnectedCalls": 2, "connectionRate": 66.6667, "overallAnswerRate": 33.3333, "connectedAnswerRate": 50 } ], "historyNotice": "仅统计新采集链路的数据;旧固定6秒话单不参与应答统计或校准。" } }, "detail": { "rows": [ { "id": "e1bad2678acf3d69b58d2992f2ef008bd0f54bd347d76f8011fc4e767d05c11c", "callKey": "eef1447b3032d62a5b7f0dfadfe78ebad4794856540a36e18217379d49d76b93", "startedAt": "2026-08-31T09:54:16.358Z", "caller": "99100001", "callee": "99106", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 0, "totalCalls": 1, "activeCalls": 0, "failedCalls": 1, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 0, "connectedCalls": 0 }, "payload": { "event": { "at": 1788170056358, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99106-6d80829c329241ce817b249874bf2b66@loopback", "callee": "99106", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "a7d5c0d5eca6d45f9b67b3278e82d8d5eb350348dfccb4ca7c5f9f42750a88e8", "carrier": "UNKNOWN", "eventId": "2882824c4cbeb2e995755a42731897be4bd65ba375a0e490a250a38cedc63143", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170056358, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 0, "endedAt": 1788170057859, "unknown": false, "finalCode": 486, "acceptedAt": null, "durationAt": 0, "first180At": null, "first183At": null, "durationFinal": false } }, { "id": "19e656a4a8d3dc370140d28d5e394987339d7f7b827f5b920d8b34fa9385f205", "callKey": "c51a9184939429c82bd8528dd39293465139d02bd535b4b1f06aaa637b4c7170", "startedAt": "2026-08-31T09:54:15.605Z", "caller": "99100001", "callee": "99105", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 301, "totalCalls": 1, "activeCalls": 0, "failedCalls": 0, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 1, "connectedCalls": 1 }, "payload": { "event": { "at": 1788170055605, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "callee": "99105", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "e13300239486e25f84c3bf8be16e3a6f128a6a10bde3591a061842ba83eb4f95", "carrier": "UNKNOWN", "eventId": "15e2c221e55d9627bcbe9f1752deeccd2b9aa802617769c1689665dba64a0547", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170055605, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 301, "endedAt": 1788170056057, "unknown": false, "finalCode": 200, "acceptedAt": 1788170055756, "durationAt": 1788170056057, "first180At": 1788170055606, "first183At": null, "durationFinal": true, "durationAuthority": 1 } }, { "id": "3b2fb2b38b901cfdde5d25b91ade27f52cc7b4ef092b5dec813e491ad67d7dc9", "callKey": "b50ad8424436383421d409c141a5297eaad91396105ce565d34a8f80fe1bf9b3", "startedAt": "2026-08-31T09:54:13.802Z", "caller": "99100001", "callee": "99104", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 1500, "totalCalls": 1, "activeCalls": 0, "failedCalls": 0, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 1, "connectedCalls": 1 }, "payload": { "event": { "at": 1788170053802, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99104-b8a5a3f0ceb74407bf522f5dc9a778b3@loopback", "callee": "99104", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "5114f1cb6f712cb77658f1a2cff32e36dafaaed944658f7b6b062797f621879f", "carrier": "UNKNOWN", "eventId": "d20bd87662801f01fd9223917bb2bdb2d4e0335791025d5f9ecb6d8a3e2b4ebf", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170053802, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 1500, "endedAt": 1788170055303, "unknown": false, "finalCode": 200, "acceptedAt": 1788170053803, "durationAt": 1788170055303, "first180At": null, "first183At": null, "durationFinal": true, "durationAuthority": 1 } }, { "id": "9656e68727adc228abf7f4b688830c0e5f8eee429a836c1d6fd20fbbc99c6e86", "callKey": "69f719276225346fef6ea390d75cb847eddfed12dd62e6286091d6bd443fbb64", "startedAt": "2026-08-31T09:54:13.501Z", "caller": "99100001", "callee": "99103", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 0, "totalCalls": 1, "activeCalls": 0, "failedCalls": 1, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 0, "connectedCalls": 0 }, "payload": { "event": { "at": 1788170053501, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99103-c26878322940440fbedea2256c8a662e@loopback", "callee": "99103", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "04831b2c1fde34f60dc9790dfd3b200f686c0e8441dffc6be01bbc627c695f94", "carrier": "UNKNOWN", "eventId": "bc4297c026cf60b3d7bde50b7a8c9036a2a36295f61e628511ecb1454ca5f5cb", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170053501, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 0, "endedAt": 1788170053501, "unknown": false, "finalCode": 486, "acceptedAt": null, "durationAt": 0, "first180At": null, "first183At": null, "durationFinal": false } }, { "id": "d2875d12dd948b38884daacc2c8bcb26bf430ec7b428ee9db1b61529772034da", "callKey": "b55748363d4f5c80be6c580c66ffa158f073d9b4e188ade7c36312cc089ca1ea", "startedAt": "2026-08-31T09:54:13.049Z", "caller": "99100001", "callee": "99102", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 0, "totalCalls": 1, "activeCalls": 0, "failedCalls": 0, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 0, "connectedCalls": 1 }, "payload": { "event": { "at": 1788170053049, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "callee": "99102", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "2fa5c0a402cf014ebb163a1c27af3a8b181b240a3b4118a48bc9b2120cedce90", "carrier": "UNKNOWN", "eventId": "bbb9ff98dda66a10ac6492a6571f80a1d04b3f30f65d09fef7a58e4c8ef27080", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170053049, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 0, "endedAt": 1788170053200, "unknown": false, "finalCode": 487, "acceptedAt": null, "durationAt": 0, "first180At": null, "first183At": 1788170053049, "durationFinal": false } }, { "id": "e90573a8144e12a7fba17a3db7ec91b712f57f545f9ee938c58686c22920cfad", "callKey": "e63d5d684a3e1946df6db6cebc40ca71daa8fec59b98fddc81da79d5fbede5bc", "startedAt": "2026-08-31T09:54:12.596Z", "caller": "99100001", "callee": "99101", "vendorGatewayId": "cra_20260831", "counts": { "talkMs": 0, "totalCalls": 1, "activeCalls": 0, "failedCalls": 0, "pendingCalls": 0, "unknownCalls": 0, "answeredCalls": 0, "connectedCalls": 1 }, "payload": { "event": { "at": 1788170052597, "city": "UNKNOWN", "code": 0, "kind": "ATTEMPT", "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "callee": "99101", "caller": "99100001", "source": "opensips", "talkMs": null, "callUid": "79e429e65f1a6f43c12828690cff4b77bc71dc8fcd31fbc260e956c56c84b770", "carrier": "UNKNOWN", "eventId": "09f45529effc705c0c1c5fa7a606c4e31a5c628a3de6af48f9cb3742f3104952", "sequence": 0, "vendorId": "cra_20260831", "attemptId": "1", "startedAt": 1788170052596, "customerId": "cra_20260831", "landingCaller": "99100001", "vendorGatewayId": "cra_20260831", "customerGatewayId": "cra_20260831" }, "talkMs": 0, "endedAt": 1788170052748, "unknown": false, "finalCode": 486, "acceptedAt": null, "durationAt": 0, "first180At": 1788170052597, "first183At": null, "durationFinal": false } } ], "breakdown": [ { "vendorGatewayId": "cra_20260831", "city": "UNKNOWN", "carrier": "UNKNOWN", "totalCalls": 6, "connectedCalls": 4, "answeredCalls": 2, "failedCalls": 2, "pendingCalls": 0, "unknownCalls": 0, "activeCalls": 0, "talkMs": 1801, "caller": "", "customerId": "", "notConnectedCalls": 2, "connectionRate": 66.6667, "overallAnswerRate": 33.3333, "connectedAnswerRate": 50 } ], "skip": 0, "take": 25 }, "sip": [ { "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "direction": "UAC", "code": 100, "time": 1788170052.5973315 }, { "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "direction": "UAS", "code": 180, "time": 1788170052.597884 }, { "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "direction": "UAC", "code": 180, "time": 1788170052.5979683 }, { "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "direction": "UAS", "code": 486, "time": 1788170052.7480495 }, { "callId": "cra-99101-6241ef2089764314b2f5e93e89d172f2@loopback", "direction": "UAC", "code": 486, "time": 1788170052.748236 }, { "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "direction": "UAC", "code": 100, "time": 1788170053.049644 }, { "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "direction": "UAS", "code": 183, "time": 1788170053.049802 }, { "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "direction": "UAC", "code": 183, "time": 1788170053.0499415 }, { "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "direction": "UAS", "code": 487, "time": 1788170053.2000644 }, { "callId": "cra-99102-b44ee7b04988463b8ca405748e9a0cea@loopback", "direction": "UAC", "code": 487, "time": 1788170053.2002563 }, { "callId": "cra-99103-c26878322940440fbedea2256c8a662e@loopback", "direction": "UAC", "code": 100, "time": 1788170053.5014744 }, { "callId": "cra-99103-c26878322940440fbedea2256c8a662e@loopback", "direction": "UAS", "code": 486, "time": 1788170053.5018132 }, { "callId": "cra-99103-c26878322940440fbedea2256c8a662e@loopback", "direction": "UAC", "code": 486, "time": 1788170053.5018618 }, { "callId": "cra-99104-b8a5a3f0ceb74407bf522f5dc9a778b3@loopback", "direction": "UAC", "code": 100, "time": 1788170053.8030186 }, { "callId": "cra-99104-b8a5a3f0ceb74407bf522f5dc9a778b3@loopback", "direction": "UAS", "code": 200, "time": 1788170053.8031552 }, { "callId": "cra-99104-b8a5a3f0ceb74407bf522f5dc9a778b3@loopback", "direction": "UAC", "code": 200, "time": 1788170053.8033082 }, { "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "direction": "UAC", "code": 100, "time": 1788170055.6059597 }, { "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "direction": "UAS", "code": 180, "time": 1788170055.6061337 }, { "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "direction": "UAC", "code": 180, "time": 1788170055.606258 }, { "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "direction": "UAS", "code": 200, "time": 1788170055.7563334 }, { "callId": "cra-99105-3d214eca9545467598ba188705ce4e7b@loopback", "direction": "UAC", "code": 200, "time": 1788170055.7565722 }, { "callId": "cra-99106-6d80829c329241ce817b249874bf2b66@loopback", "direction": "UAC", "code": 100, "time": 1788170056.3588703 }, { "callId": "cra-99106-6d80829c329241ce817b249874bf2b66@loopback", "direction": "UAS", "code": 100, "time": 1788170056.35889 }, { "callId": "cra-99106-6d80829c329241ce817b249874bf2b66@loopback", "direction": "UAS", "code": 486, "time": 1788170057.859125 }, { "callId": "cra-99106-6d80829c329241ce817b249874bf2b66@loopback", "direction": "UAC", "code": 486, "time": 1788170057.8593173 } ], "bucketAudit": { "totalCalls": 24, "connectedCalls": 16, "answeredCalls": 8, "failedCalls": 8, "pendingCalls": 0, "unknownCalls": 0, "activeCalls": 0, "talkMs": 7204, "notConnectedCalls": 8, "connectionRate": 66.6667, "overallAnswerRate": 33.3333, "connectedAnswerRate": 50 }, "replayed": 4, "tests": [ "real SIP six scenarios", "real API counts and three rates", "real DB states and minute buckets", "database replay idempotency", "customer scope and 403 isolation", "scoped filter options", "unauthenticated 401", "invalid query 400", "positive subsecond duration" ] }